• Designing workshops: e.g. group dynamics, meeting management, decision making.
• Conducting needs assessments and recommending courses of action.
• Facilitating groups to achieve specific outcomes: e.g. strategic planning, teambuilding, board development.
• Administering projects and managing multiple project details including budget and staffing.
• Following through on commitments.

• Manage independent business - contracting, budgeting, invoicing.
• Design and conduct staff and board development sessions.
• Facilitate organizational retreats in the areas of strategic planning, nonprofit organization life cycles, and other organization development topics.
• Provide coaching or facilitation of focus groups and other data gathering techniques.

• Directed a strategic program of alumni involvement activities, including but not limited to alumni travel programs, reunions, special events and continuing education.
• Developed and grew an individual donor program.
• Budgeted and tracked expenses and revenues.
• Implemented prospect tracking and management systems.
• Lead and directed the Alumni Advisory Committee and other alumni task forces.
• Facilitated and provided process-oriented logistical support to Board meetings, special education sessions of the board, organizational retreats
• Provided professional coaching to senior staff
• Assisted the Executive Director and Senior Managers with a variety of special projects.

• Developed organizational policies, procedures and forms.
• Managed board, staff, and committee communications.
• Coordinated human resource activities of the organization such as hiring and personnel policies.
• Wrote funding proposals, correspondence, and contracts.
• Assisted the Executive Director and Senior Managers with a variety of special projects.

• Designed and conducted public seminars & client workshops on variety of topics: e.g. teambuilding, meeting management, decision making.
• Developed and led needs assessment processes for clients.
• Facilitated client meetings and retreats to assist various nonprofit executives and staff through a variety of situations including board development, staff conflicts, organization structure, strategic planning processes.
• Wrote proposals, meeting summaries, organization vision statements, strategic plans, newsletters and other documents related to client work.
• Managed 10 person consulting team: Coordinated and led staff development, evaluation processes, hiring and training of new consultants, client debriefings, policies and procedures.
• Conceptualized and managed a year-long Southeast Asian Leadership program consisting of monthly training sessions.
• Coordinated Project Common Ground, a collaborative of the Saint Paul schools, the Stillwater schools and the Wilder Foundation which developed an alternative school setting and curriculum to foster appreciation of diversity and to build leadership skills.
• Valued as a team member and partner in departmental functions and delivery of consulting and training.

• Developed Metro State University curriculum in Nonprofit Mgt Consulting for 12 Southeast Asian project trainees.
• Supervised six Southeast Asian trainees.
• Directed internship activities including oversight of client work, testing of skills, and development of competencies.

• Assessed and implemented improvements to Austin Center’s Mentorship Program.
• Wrote and produced a national award-winning Mentorship Program Brochure, Mentorship Program Orientation Facilitator’s Guide, and Mentorship Program Manual.
• Facilitated various mentorship program training sessions and handled all program coordination during the internship.
• Assisted with various other Human Resource Staffing & Development initiatives including delivery of a portion of the Diversity Training and a new Employee Contribution and Development Planning program.

• Managed Year 1 of the County’s 2 year United Way Learning Readiness Grant which brought together school, social services and provider staff in three pilot projects in three districts: distributed and tracked funds, planned quarterly training sessions for pilot teams, convened school and county administrators to discuss collaboration, evaluated the project, updated the community on grant progress.
• Led and facilitated County Health & Environmental Services supervisory team to establish staff development budgetary and procedural guidelines.

SAMPLE CLIENT LIST

• Charities Review Council
• Minnesota Alliance for Arts in Education
• Historic Preservation Commission - Minneapolis
• Arthritis Foundation
• Jewish Community Center
• Junior League of Saint Paul
• MN Department of Human Services
• National Association of Mentally Ill - Minnesota
• Southeast Asian Refugee Community Home (SEARCH)
• United Cambodian Association of MN